If you're using the Vouchers and Gift Cards module, you can review the details of your voucher and gift card inventory, such as issue, use, and expiration dates. You can also review and change statuses and balances.
Log in to Veezi and go to Additional Modules > Vouchers and Gift Cards > Manage > Manage Inventory to manage your vouchers and gift cards.
Important! You can manage inventory of vouchers and gift cards created from Voucher Type records in the Vouchers and Gift Cards module. You can't manage inventory of basic vouchers.
Before you begin
Before you can manage your physical card stock in Veezi, you must create voucher and gift card inventory.
Note: See the Inventory topic for detail on managing concession or supply inventory.
Find a voucher or gift card
Complete any of the fields on the Manage Inventory form, and then click View to see a list of the vouchers or gift cards that match the criteria you selected. Click Export to generate a .csv file if you have a need to review your voucher or gift card inventory in a spreadsheet.
Tip: Explore the options in these dynamic search fields. The variety of information you can enter makes it easy to find exactly the inventory you want to work with. For example, you could:
- Search for gift cards redeemed at a particular location or created on a particular date.
- Search for vouchers within a particular barcode range or within a particular serial number range. (The serial number is the six digits of the barcode that follow the voucher code.)
- Look up how many vouchers were redeemed within a certain time period, or how much gift card stock hasn't yet been issued.
- Enter a particular barcode to to find an individual voucher or gift card when you need to change its status or balance.
Change the status of a voucher or gift card
You can change the status of a voucher or gift card as needed. For example, you could deactivate a lost card that you're reissuing or put a card that was sold but not properly scanned into an Active status.
- Select the record or records you want to update and click Change status.
- Select the status to apply to the indicated records.
- If you're working with gift cards, enter a new balance that will be applied along with the new status.
Important! This balance will overwrite any existing balance on the gift card.
- Enter a comment to explain why're you're making this change.
- Click Save.
| Status | Description |
| Not issued | Stock has been generated in Veezi, but the voucher or gift card has not been sold. |
| Issued | The voucher has been sold and can be redeemed within the relevant valid dates. |
| Active | The gift card has been sold and can be spent any time before it expires. |
| Expired | The voucher or gift card was not used during its valid or active date window and can no longer be redeemed or spent. |
| Deactivated | The voucher or gift card can no longer be redeemed or spent. |
| Blacklisted | The voucher or gift card can no longer be redeemed or spent. Applying the Blacklisted status lets others know that the voucher or gift card shouldn't be reactivated at a customer's request. |
Change the valid dates of a voucher
- Select the record or records you want to update and click Change valid dates.
- Enter a start date, an expiry date, or both. By default, vouchers are valid from the time they are issued until any expiration date you specified when creating the voucher or generating stock.
- Enter a comment to explain why're you're making this change.
- Click Save.
Change the balance of a gift card
- Select the record or records you want to update and click Change balance.
- Decide how you want to adjust the balance.
- New: The amount you specify is applied as the new balance, overwriting any balance already on the card.
- Decrease: The amount you specify is subtracted from any balance already on the card.
- Increase: The amount you specify is added to any balance already on the card.
- Enter an amount in the field corresponding to your choice in step 2.
- Enter a comment to explain why're you're making this change.
- Click Save.
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