Note: Fandango is available only in the United States.

If you sell tickets on the Fandango platform, turn on the Fandango integration with Veezi.

How it works

After you turn on the Fandango integration, any attributes you've added to sessions scheduled in Veezi are automatically routed to Fandango through the Vista Sales Server web service. When customers purchase tickets through Fandango, those transactions are recorded and reported in Veezi just like POS sales.

Important! Payments from Fandango ticket sales don't appear in your account immediately. Typically, a week-long Fandango sales period will close, and then there will be a week of processing during which payment is transferred from Fandango to Veezi and then from Veezi to you. This process means that in some cases it can take about two weeks between when a ticket is sold and when that revenue appears in your bank account.

Integrate with Fandango

Important! Contact Veezi support for assistance setting up your Fandango integration before you complete the steps below. Veezi support will work directly with Fandango to set up your integration, and make sure that everything works correctly when you have multiple sites or when you expect to see online ticket sales divided into specific ledger accounts for Fandango and V-Tix.

1. Log in to Veezi.
2. Go to Additional Modules > Fandango and click Learn more.
3. Select the check box to agree to the terms and conditions.
4. Click Sign up to Fandango Ticketing.
5. Enter the following details:
   • Site contact information
   • Banking, IT contact, and website information
   • Site amenities and screen information
   • Any policies or additional information Fandango users should know
6. Click Save.

Fandango reconciliation report

When you turn on the Fandango integration, you'll have access to the Fandango Ticketing Reconciliation report. Use this report to verify your payments are correct by comparing Fandango ticket sales data to the deposits you've received. Learn more about Veezi reports.

Note: Payments collected in Fandango are passed to Veezi and then on to your bank account. With this setup, your reconciliation process needs to account for the processing time between purchase or refund activity in Fandango and the resulting activity in your bank account. In particular, ticket refunds can result in report discrepancies.

Example: A ticket sold one week in Fandango is refunded the next week. The bank deposit for the first week includes the ticket sale revenue, even after the Veezi report for the week shows the refund. The bank deposit for the second week reflects the week's ticket sale revenue reduced by the amount of the refund, even though the Veezi report for the second week doesn't include the sale or refund of the ticket purchased in the first week.