Action required: Update your domain name settings (with help from us) – Help Center

Important! You only need to action these instructions if you've received a notification from us directing you to this article.

For assistance, please contact veeziweb@weareflicks.co

💡 Overview

We’ve reached out to you because your website is run on our platform, Veezi Web (formerly YourCinema).
To enhance site speed and security, and as part of our ongoing infrastructure improvements, we're retiring an old server and migrating to a new system.
As a result, you need to update your domain name DNS settings by May 16 to ensure uninterrupted service.

✅ What you need to do

Make sure you have access to your domain-name settings.
- To complete this update, you need access to your domain-name registrar—the service with which your domain name is registered and paid for (for example, GoDaddy, Cloudflare, or Squarespace).
- Make sure you have login credentials at hand for this service.
Book a half-hour meeting with us to make the update.
- At the time of the meeting, we'll send you instructions.
- You'll then be able to make the simple update (a change to your domain name’s A record and CNAME), and we'll be on hand to help and make sure it goes smoothly.

Book your time

🚨 Need help?

While the change you need to make is straightforward, we get that you don’t often make these kinds of changes. We're here to help. If you're unsure about what to do here, please reach out to us soon to ensure this can be completed by May 16. Email: veeziweb@weareflicks.co

Here are some of the ways we can help:

Share access with us

We're happy to make this required update on your behalf. To do that, you'd need to give us temporary access to your domain registrar. (Every domain registrar will have a slightly different process to allow this.)
If you choose to do this, please share access with veeziweb@weareflicks.co, and let us know that you have.

Ask your domain registrar for help

Your domain registrar will able able to assist you to make the change. Use their support channels to ask or raise a ticket.

Make the change with Cloudflare

We strongly recommend using Cloudflare (https://www.cloudflare.com/). Cloudflare is a free service that enhances website security, performance, and reliability with its global network. It protects against DDoS (distributed denial-of-service) attacks, speeds up content delivery through its CDN (content delivery network), and improves site load times with caching and optimization tools. It also allows flexible and fast DNS management. Around 20% of all websites use Cloudflare.
To get set up with Cloudflare, follow these instructions. Once you’ve done that, share access to Cloudflare with us, and we'll make the necessary changes on your behalf.