Creating a support ticket

Not finding the help you're looking for in the Help Center? No problem. Let us know what support you need and we'll get back to you as soon as we can.

Tip! If you need a quick answer, use live chat. Otherwise, follow the instructions below to create a support ticket.

1. In Veezi Back Office, click Support.

   You're redirected to the My requests page on the help centre.

2. Click Create a support ticket.
3. Enter the Subject you're having trouble with.

   As you type keywords into the Subject field, the Help Center suggests articles that might be relevant. Take a look to see whether you can resolve your issue without waiting for support. If you find a relevant article but it's missing the detail you need, leave a comment letting us know how we can improve the article. The comment will appear below the article after we've reviewed and approved it.

4. Complete the rest of the fields in the form with as much information as you have.
   

   Note: The more detail you can provide, the better and faster we'll be able to respond. Screenshots of an issue or exact error message wording can be particularly helpful.

5. Click Submit.

We'll get back to you by email as soon as we can.