You can customize the details of any individual session during film programing, but setting the values you use most frequently as your defaults can save you time.
- Log in to Veezi.
- Go to Settings > General Settings.
Note: The General Settings page is visible only to the System Admin user.
Show Settings
- Enter a cleanup time, a trailer duration, and an intermission duration that reflect your most typical session timings. You can adjust these times for individual sessions when you do film programming.
Important! Think carefully about how much time is required for these activities. The timing you enter here ensures that showtimes won't overlap when you do film programming.
Note: When you schedule a session, the trailer time is added to the film run time and included visually in the programming grid. The cleanup time is not visually represented in the grid, but you can't schedule a film within the cleanup time of another film.
- Click the button that reflects how you typically handle seating:
- Open: Seating is not assigned. Ticket holders can sit anywhere.
- Allocated: Veezi automatically assigns seats, but customers ordering online or POS operators selling tickets at a workstation can override the automatic assignment.
- Select: Veezi automatically assigns seats in online sales channels, but customers can override the automatic assignment and select different seats. Veezi doesn't automatically assign seats in POS, and POS operators must select seats to complete the ticket sale transaction.
Tip: To adjust the seating layout of each auditorium, edit the screen details.
Social-Distance Seating
Use these settings to enforce spacing between groups of moviegoers. Tickets purchased together in a single order are treated as one group and seated together. The settings you select are enforced in all sales channels.
Note: These settings apply only if you've selected Allocated seating.
- Select an option to set the number of seats between each group in a row.
- Select an option to determine whether the gap option you selected is enforced around sold seats and not just within a single row.
- Select an option to determine whether the system allows users to purchase tickets such that a single seat would be left available. Click Yes to have the system require that two seats together remain available whenever possible.
Maximum Seating Capacity
Important! When you set a maximum seating capacity, the number of tickets you can sell is enforced for every show, regardless of the auditorium in which the session is scheduled.
To limit the seats sold for each session, select either By percentage or By ticket count, and then enter a value. The percentage is calculated based on the number of seats you've specified for the auditorium in which the session is scheduled, and the ticket count is enforced regardless of the number of seats available.
Tip: To set the number of seats in each auditorium, edit the screen details.
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